Ratings Scale ​

Problem ​

Desire to quantify an aspect of the user’s experience or opinion.

Solution ​

Present a question that can be answered using a numerical scale, usually from 1 to 5 or 1 to 10.

Context ​

When understanding the degree of satisfaction, agreement, or another quantifiable aspect is important.

Forces ​

• Quantification of subjective experience
• Simplicity for respondents
• Interpretation based on scale